zawgyi9 Privacy Policy
Read this policy, which clearly explains how zawgyi9 handles your personal information, and know your data rights.
zawgyi9 is a platform that takes players' personal information seriously. This policy clearly explains what data we collect when you use zawgyi9.mom, how we use it, and how we protect it. By reading this page, you acknowledge that you understand and agree to our data management practices.
1. Types of Collected Information
We collect only the data necessary to provide a full service and to keep players' accounts secure. We avoid collecting data beyond what is needed to deliver a good service.
1.1 Information You Provide Directly
- Name and contact details (email address)
- Identity verification data provided when opening an account
- Deposit and withdrawal transaction records
- Messages sent through customer support
- Myanmar phone number (not requested unless required)
1.2 Technical Data Collected Automatically
- IP address and network connection details
- Browser type, version, and operating system
- Session duration and navigation data while using the website
- Cookies and session tokens (see the Cookies section below)
- Game play history and betting data
1.3 Financial Data
You may provide financial information required for KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer transactions. We do not store full payment card numbers — all transactions are handled securely using SSL encryption.
2. Purposes for Using Data
Every piece of information we collect is used only for clear, defined purposes. We never sell any personal information to advertising-related third parties.
Used for opening accounts, verification, and login security.
Used to process deposits, withdrawals, and other financial transactions smoothly.
Used to handle support requests submitted via 24/7 Live Chat and email.
Used for checking irregular account access, financial fraud, and responsible gambling monitoring.
Used to analyze how the platform is used and improve the user experience.
Used to send service updates, policy changes, and important announcements.
3. Cookies and Tracking Technologies
zawgyi9.mom uses cookies to keep the website running smoothly and to improve your gaming experience.
3.1 Strictly Necessary Cookies
These cookies are essential for login verification, session management, and security functions. If these cookies are disabled, you will not be able to access the full service.
3.2 Performance Cookies
These cookies collect data on which pages you visit on the website so we can identify areas that need improvement. This data is processed in anonymous form only.
3.3 Cookie Controls
You can manage cookies through your browser settings. However, please note that disabling strictly necessary cookies may cause issues with access and functionality.
4. Data Sharing & Third Parties
We never sell your personal information to third parties for advertising purposes. However, we may share it with the following external parties where necessary to provide the service.
- Payment Service Providers — Myanmar payment companies such as KBZPay, Wave Money, AYA Pay, and CB Pay, each handling data under their own privacy policies.
- Technology Service Providers — Providers involved in building and operating the platform, bound by prior confidentiality agreements.
- Legal Requirements — May be disclosed to legal authorities upon request during criminal investigations or legally required proceedings.
- Responsible Gambling Services — May be shared with relevant services where necessary for player protection and support.
5. Data Retention Period
We retain data for as long as your account remains active and, after account closure, for as long as required for legal compliance and financial audit purposes. When data is determined to be no longer needed, we securely delete it.
- Active account data — for the entire period the account is open
- Financial transaction records — as required by law
- Closed account data — as determined by policy requirements
- Website log data — 90 days to 1 year
6. Data Security Measures
zawgyi9 uses a range of security technologies to protect player data.
- SSL/TLS encryption — all data transfers are encrypted
- Anti-intrusion technology — firewall protection
- Regular security audits — routine service checks are conducted
- Access controls — data is handled only by authorized personnel
- Staff training — regular data protection awareness sessions for staff
7. Players' Data Rights
Players using our platform have the following data rights.
Right to Access
You can request to view and obtain a copy of the data we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your data to the extent permitted by law.
Right to Object
You have the right to object to the use of your data for activities you are not comfortable with.
Right to Data Portability
You can receive the data you have provided to us in a readable format.
Right to Unsubscribe
You can request to stop receiving unwanted notification emails.
To exercise any of the rights listed above, please email [email protected]. You can also reach us via 24/7 Live Chat.
8. Protection of Children
zawgyi9 services are for players aged 21 and above only. Anyone under 21 is not permitted to use this platform. We do not support the collection of data from children without proper understanding and consent. If you become aware that a child has provided data, please contact us immediately at [email protected].
9. Policy Updates
We may update this privacy policy when service improvements or legal changes occur. Whenever any change is made, the "Last Updated" date on this page will be revised accordingly. You should not expect notice before policy changes take effect — please check this page regularly.
10. Contact Information
For any questions or requests related to this policy, please contact our support team —
- Email: [email protected]
- Live Chat: Available 24/7 via the Chat button at the bottom right of the website